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Firstly I would like to thank Winnie for her wonderful and excellent service that you have provided us with.
You have never failed to reply all my messages promptly and I’m great fully appreciated.
We had lots of fun in Kashmir. Once we flew to Kashmir, we were greeted by 2/3 officers in Kashmir where they helped us to fill up our numerous numbers of forms and treated us with utmost respect!! I’m actually very impressed with the service I received at the airport.
We met our wonderful guide, Majid who is Super helpful and gave us the best service I ever had tru out my 5 days in Kashmir. He was so attentive to our needs. He was also friendly and helping us with the bargaining of things that we bought there!! Overall the service was superb and I would definite recommend my relatives and friends to take a tour with your company. So pls send Majid and also Farouk( our wonderful driver) our regards.
Thank u Winnie for your excellent service
Not for the first time, we ventured on another trip with Albatross World. This time, from 9 Oct 2018 for about 13 days we were in Morocco, then Spain.
As always, the research and planning done by the staff were outstanding.
Both countries visited yielded great sights, sounds, good, and what else - shopping. So fun was had our small group, led by Albatross World’s intrepid leader who must have taken a thousand photos. The air journey, SQ to Frankfurt, then Lufthansa to Casablanca, was well managed. So to the backward flight, comfortable, restful and full of good food and wine.
The most exciting city in Morocco was Marrakech. Next probably Fez or Meknès. We benefited from the proficient guides and well-chosen sites. A very different world opened up-belly dancing at a top-notch restaurant. Spain was so wonderful. A must for those who haven’t been. Terrific vineyards especially from Rioja, which we visited and tasted with great gusto. And this for people who have been to, tasted and bought wines years ago. Well, it wasn’t only for food for the stomach; we also went Bilbao, food for the soul. A cultural classic; the Prado museum, with competent English speaking guide. Lots of books and memorabilia to buy, and photos to take. We wouldn’t stay too far away from good food, for better or worst. We visited San Sebastián-the food paradise of the world. And so it proved to be. I believe we went to the best eatery; if not, close to it. Wallets were drained, but it was well worth it.
And we must say, all along we had an experienced chauffeur and a first class guide. Both were mindful of all our frailties and need ( I want a pit-stop soon please, and so it was done). All goes to show the careful research and planning done by Albatross World. They connected with the right people, both in Morocco and Spain. Thumbs up to them and what a pleasant and peaceful flight from Frankfurt aboard SQ business class, a truly great way to rest!!
Dear Winnie, it was a very pleasant trip , with well planned itinerary, cool weather and most importantly,
very professional tour guides ??
I would particularly like to complement our LiJiang guide 卓泽潮 , one with not just good knowledge, but also a great sense of humor ! Enjoyed his commentaries as he always had little add-on stories that made us laughs .. oh , and he takes excellent photos too.
卓 even prepared a ‘picnic basket’ for us, surprising us with different fruits, hot drinks and candies, everyday ! On the morning before our trip to the Jade Dragon snow mountain, he actually homemade ginger tea for us, so as to keep us warm when we get there.. such thoughtful gesture.
Because we had aborted the boat tour in ErHai lake in Dali due to heavy rain , 卓 treated us to a delicious steamboat lunch ? (in JianChuan) instead . and, as my mum didn’t use the wheelchair provided, he took the initiative to reimburse the cost, and gotten us some local sweets and goodies to bring home to.
卓 had turned our beautiful LiJiang trip into a memorable one, please convey our appreciation to him !
Thank you for organizing our Relief Society retreat at Batam, from 21 to 23 of this month.
I cannot thank you enough Dolly. Everything you did was done out of your sincere love to ensure every participant was safe, and had a fantastic, memorable time of their life. And we did! You went the extra mile , ensuring each person was looked after. It is amazing how you could remember our complete names! It is obvious that you had put in many, many hours and your complete personal energy to this retreat. Thank you from the bottom of my heart.
Besides giving the best attention to each one of us, you had the best rapport with the hotel staff. Your courtesy and personal kindness dealing with them had in return motivated them to render their highest service. And we all were the recipients of their top notch service. Personally, I am grateful that they returned my swim suit to me upon checking out. Please thank the hotel on my behalf.
Dolly, if an opportunity arise again, I will not hesitate to recommend your company to assist us in our travels. With you there, I will totally be at peace with our travel arrangements.
From Russia with ❤, We are a group of intrepid travelers who visited Russia for two weeks. We are all very happy to have done so. It was a marvelous holiday, made memorable by the excellent stewardship of Albatross World, and good choice of routes and destinations.
Flying by night direct to Moscow was wise; it enabled us to sleep comfortably on SIA's business class. We arrived bright and early, checking into the first of several 5-star hotels during our stay.
The highlight of our visit was a full five day cruise on the Volga Dream to St. Petersburg. We stopped at quaint villages and interesting townships - a beautiful experience we could not otherwise have done in such a short period. Volga Dream provided top notch food, entertainment, Russian language class and shopping opportunities galore. Neither were St. Petersburg and Moscow bereft of interest. We took in palaces, museums, theatres, all of which were well planned and full of historic and cultural significance. And each meal we had in both cities were crafted to give us the best of Russian and Baltic cuisines.
The whole trip was very well thought out. The guides spoke good English, were knowledgeable and we would rate them as excellent. The hotels we stayed in were all 5-star or more. The service rendered by Albatross World from start to finish is hard to beat. A holiday made in heaven ? Well, let's just say we will remember Russia with ❤
I used Albatross World Travel & Tours to book my ferry and hotel for the Bintan triathlon this year. After a disastrous experience a few years ago with another Agent, I was more than a little nervous of the outcome. I couldn't have been more wrong. The service I received was first class from the start of the booking right through to departing the hotel after the race. I had no worries throughout the whole experience and that enabled me to focus on the race. Would I use Albatross World again? Unquestionably.
We visited Moscow and St Petersburg with my son during dec school holiday. It was a well- taken care and carefree trip. All thanks to Albatross World tour agency. They provide good service before the trip , making sure we have all the documents ready and contact persons in Russia. We arrived Moscow early in the morning about 5.30am but the tour agent was already there waiting and settled us in our hotels. Since we were in their private tour (just the three of us) , they could meet our requests easily. We are happy with all the places of interests and restaurants that they arranged. People are nice and food is incredibly good. I would definitely recommend friends to visit to Russia. With the arrangement of Albatross, my trip is simply relaxed and fun ! Thank you Albatross World.
I have been using Albatross World Travel & Tours and they never fail to give us the best tour packages! Smooth transaction, best packages and VERY AFFORDABLE price.
My wife & I had the most enjoyable & memorable trip to Serbia & Croatia organised by Albatross World Travel & Tours
The accommodation, meals and tours were meticulously planned to ensure quality, variety with points of uniqueness that made the trip very special.
We will definitely request Albatross World Travel & Tours to organise our next annual vacation.
Cheerful & polite staff. Thanks Winne for the travel arrangements for Tioman package): Eong Lee Wen Sherry Excellent organisation. A fantastic weekend the transfer between ferry to hotel to event and back was brilliant. Thank you.
Both my wife and I have just returned from a most wonderful tour of Europe. We wish to thank the staff of Albatross World for the meticulously planned and perfectly executed itinerary which had satisfied all our expectations and more. We had visited Netherland, Germany, Austria, Hungary and Turkey including Istanbul.
Throughout the tour, all the transfers regarding airports, hotels and meeting up with tour guides went on seamlessly. There was never any hassle at any stage. And the guides selected were superb. It was indeed a most enjoyable stress-free holiday.
In the huge busy city like Istanbul where things might go wrong, one of your staff even spoke with our local guide to ensure that we had met up OK. Obviously, Albatross World has been monitoring the itinerary to make sure nothing could go wrong. We had never come across such caring service from a travel agency before.
Last but not least, half way in our tour, we had misplaced our plane tickets and vouchers for transfer and hotels. We informed Albatross World Travel & Tours immediately and within an hour or so, we received an email informing us all the problems had been resolved and just continue on to enjoy ourselves.
What a prompt service and what a relief! Thank you all at Albatross World: We have no hesitation in recommending your company to any friends who wish to travel. After all, higher end of travelers do expect such high level and high standard of service.
I would like to express my gratitude to your agency for the great experience for my short vacation in Bintan.
It was a good deal and amazing experience. Good well knowledgeable and friendly staffs who attends to my enquiries. Will definitely highly recommended to friends and families.
Looking forward to have more vacations by your agency! Thank you once again.
Attempting my first overseas triathlon, in a country I had never been to was asking for trouble. Throw in the unexpected scarcity of training brought about by life in general and this trip was just primed to be an even worse time if just the slightest bit of logistics went offline on the travel/accommodations side. Lastly, throw in the X factor of doing said trip in the company of a family of 3 kids/2 of whom belatedly learned they can go along + a wife, also attempting her first overseas triathlon and we had a possible perfect storm in the making.
However, the friendly professionals at Albatross World put all those concerns immediately to rest, thoroughly ensuring everything went smoothly with nary a hint of anything going awry at any time.
As such, we have absolutely no hesitation in wholeheartedly recommending them to anyone for travel requirements as well as officially naming them as my secret weapon in making future overseas triathlon races easier. Well, them + a lot more training! Thanks again Albatross World!!!
As an Ironman competitor, I am quite particular about timing and getting things just right. I was pleasantly impressed with the high quality and cheerful customer service and attention to details that Albatross World had shown during my Ironman event held in August 22-24, 2015 at Bintan Island.
Albatross World team was clearly professional and diligent in ensuring a worry free travel for me; from hotel check-in to ferry ride and transportation of my bike to the competition site. I would certainly use Albatross World Travel & Tours again for my future travel needs and highly recommend them to any traveler looking for peace of mind in their travel. Thank you Albatross World.
I've been extremely happy with the service I've received from Albatross World Travel & Tours during the summer of 2014. Dolly and her colleagues have been very responsive and creative in helping us plan several trips out of Singapore, including trips to Beijing, Japan, Hong Kong, Malaysia, and Cambodia.
In the summer of 2016 my wife and I had to fly to New York to attend the wedding of the son of our very very good friends. The father was an eminent professor in Singapore, and his wife a lawyer hailing from New Jersey, but a Singaporean. Needless to say, we wanted to travel in comfort but with minimum disruption. And we were very pleased to have engaged the services of Albatross World. They got us on a British Airways flight, comfortable and reliable. Albatross moreover arranged for a wheelchair for me both ways, right up to just outside the cabin. That was a boon. The overall standard of care of Albatross World was superb, and staff efficiency was very good. No doubt, going with them was a joy.
I travel regularly to Hong Kong, Taiwan, Vietnam and China. When on business, I look for efficient and timely flights, a good location for hotels, and easy access to transport. In all these areas, Albatross World Travel & Tours has proved themselves reliable and highly service oriented.
Recently I was on a wine tour of Adelaide. I was impressed by the quality and depth of preparation by the Albatross World Travel & Tours team. This resulted in a top notch itinerary, excellent food, memorable cellar visits. An experience well beyond my expectation.
Thank you so much Ms Veena for making my parent's trip extremely enjoyable! Everything you promised before the trip was given when they reached Australia and even some pleasant surprises were included! It was very well planned; the tour guides were experienced and knowlegeable.
Albatross World Travel & Tours are reliable & provides prompt service. Thanks for your great service rendered.