Albatross World Travel & Tours Pte Ltd

Terms & Conditions

General Booking

Event Booking

  • Non-refundable deposit required; S$ 100 per adult and S$ 50 per child upon reservation.
  • Neither party is liable for failure to perform in cases of "Force Majeure", except with respect to payment obligations, an administration fee is non-refundable for all confirmed bookings.
  • Hotel check-in time is 15:00 hours (Bintan Time) and check-out time are 12:00 hours (Bintan Time).
  • International Passport must be valid for at least 6 months prior to departure/arrival date into Bintan, Indonesia.
  • All incidental charges will be on participants own personal account payable to the hotel directly upon check-out.
  • Albatross World shall not be held responsible for the indemnity of the client's bicycle. Bicycle Insurance is highly recommended to be purchased.
Cancellation Policy:
  • Cancellation made 2 months prior to event date is subject to 50% cancellation charge of the total package cost.
  • Cancellation made 1 month prior to event date is subject to 100% cancellation charge of the total package cost.
Amendment Policy:
  • NO amendment is allowed 14 days prior to the event.
  • Any changes with the accommodation 30 days prior to the event is subject to $30 fee per amendment.
  • For ferry booking, no amendment/cancellation is allowed 30 days prior to the event. Bookings will be forfeited and no refund will be given. Changes will be considered as a new booking and a regular flat rate will apply.
  • Any amendment is subject to seats/bike slots availability & additional charge applies.


  • Redemption of vouchers is only for the purchase of land/full packages S$600 per traveler and above.
  • Redemption of vouchers is limited to 1 voucher per traveler per purchase unless otherwise stated.
  • Travel Voucher must be used with 1 year from issued date unless otherwise stated.
  • Travel voucher is for one-time use only. No refund for unused balance.
  • Original Travel voucher must be presented upon booking along with the original recipient’s Identification Card.
  • Travel voucher is not exchangeable for cash and cannot be used in conjunction with any other travel voucher, promotions, offers, or discounts.
  • We reserve the right to decline voucher which is deemed altered or misrepresented.
  • Voucher cannot be replaced if lost and damaged.
  • Albatross World Travel & Tours Pte Ltd reserves the right to change, add, and delete any terms and conditions herein without prior notice.
  • AWTT Terms & conditions apply for the redemption of voucher.

Privacy Policy

Effective date: January 03, 2019

Albatross World Travel & Tours ("us", "we", or "our") operates the website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Albatross World Travel & Tours is based on the Free Privacy Policy Template Website.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Albatross World Travel & Tours uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To send marketing, advertising, and promotional information relating to Albatross World's products, services, and activities via email

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Albatross World Travel & Tours will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Albatross World Travel & Tours may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Albatross World Travel & Tours
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: